Meet ShopAssist, Your 24/7 AI Shopping Assistant
The "Silent" Problem Costing You Millions
If you have a Shopify store, you know well how hard it can be to grow the sales numbers year to year with traffic to website going down because of AI zero-click search. Even if you run ad campaigns, most eCommerce stores only turn 2 to 4 out of 100 visitors into buyers. For many DTC brands, it's even worse—their average conversion rate from web store visitor to buyer sits at 1.4%.
That means you are losing roughly 98% of the traffic you pay to acquire.
Why? It's rarely because your product is bad. It's because the modern shopping experience is broken.
Common buyer personas struggling on your site:
- •The "Overwhelmed Browser" lands on your site, sees 100+ products, and leaves because they don't know where to start.
- •The "Specific Hunter" knows they want a "red dress under €100" or a "travel friendly yoga mat" but can't find it using a standard search bar.
- •The "Mobile Shopper" often experiences "tab fatigue" trying to compare products and specs on a small mobile screen.
For years, the industry solution was "Customer Support Chatbots." But let's be honest: those are designed to answer questions related to specific past orders, like "Where is my order number ABC1234?" They are cost-savers, not money-makers. Their customer interaction runs on hard coded decision trees and they miss rich context from user questions and merchant product portfolios.
It's time for a shift. It's time to move from passive support to active selling.
Introducing ShopAssist: The Revenue-Generating AI Shopping Assistant
We are thrilled to announce the launch of ShopAssist, a new breed of AI designed specifically for Shopify merchants who want to increase Average Order Value (AOV) and conversion rates.
ShopAssist is not a support ticket deflection tool. It is a smart shopping assistant that sits on your website, proactively guides visitors, answers questions, and recommends products—like your best in-store employee.
Think how you would design the best buying experience in a physical retail store. When a customer looks confused, your employee doesn't wait to be asked; they approach warmly. They ask the right questions. Then they take two items off the shelf that match the customer's request and say, "Based on what you told me, these are the best two options. This one is more durable, but this one is made of organic cotton and feels softer on the skin."
ShopAssist brings that exact high-touch experience to your digital store in any language you choose, available 24/7.
Features Built for Selling, Not Just Chatting
We didn't just build a text bot; we built a visual shopping interface. Here is how ShopAssist turns visitors into buyers:
1. Visual Shopping & Comparison Tables
Text walls kill conversion. If a shopper asks for recommendations, ShopAssist doesn't just display long text from product descriptions and detailed specifications. It generates Visual Product Cards and side-by-side Comparison Tables that combine contextual product description, product photo and link to full product page.
The Benefit: Your customer can compare price, specs, and ratings without ever opening a new tab or leaving the ShopAssist widget. This eliminates the friction that leads to mobile abandonment and reduces the time for a shopper to find the best product for them.
2. The "Add to Cart" Shortcut
We believe in reducing clicks. Unlike standard bots that force users to click away to a product page, ShopAssist features an embedded "Add to Cart" button directly within the chat interface.
The Benefit: We capture high-intent moments immediately. The path from "I like this" to "I bought this" is shortened to seconds.
3. Curing Choice Paralysis
For the shopper facing 100+ SKUs, ShopAssist acts as a curator. It takes a vague intent (e.g., "I need a gift for my dad who likes cooking") and narrows it down to a personalized shortlist of 3 in-stock items.
The Benefit: You stop losing customers who are simply too overwhelmed to choose. On top of that you avoid disappointing shoppers when they find the product they like and want to order, only to find it's out of stock.
Trust is Your Currency
We know why some merchants are hesitant to use AI. You've seen stories of chatbots not knowing how to navigate the conversation and leading the shopper to a dead end, and inventing the products that don't exist.
ShopAssist is different. We use a proprietary Sync Engine that maps your Shopify data to our database.
- •Real-Time Product Intelligence: We sync your products every 30 minutes to get relevant stock information and product description updates.
- •Inventory Awareness: Our AI knows what is in stock. It will never recommend a sold-out item, preventing that heartbreaking moment when a customer falls in love with a product they can't buy.
Why Launch Now?
The eCommerce landscape is changing. With Google's zero-click AI search results and the rise of Generative AI search, getting traffic to your site is harder than ever. When a visitor finally arrives, you cannot afford to let them "browse and bounce."
You need to engage them. You need to guide them. You need to sell to them.
ShopAssist is available now for select Shopify merchants.
Ready to turn visitors into buyers?
See how ShopAssist can boost your conversion rate and revenue.
